What You Need To Consider When Hiring An In-House Cleaning and Maintenance Team | VitalyTennant.com | #vitalizeone

What You Need To Consider When Hiring An In-House Cleaning and Maintenance Team

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When you own a business, one of the most important aspects is ensuring your premises are safe and clean for everyone who needs to use them, be it customers or staff. Hiring an in-house team can significantly benefit many companies over outsourcing to a third party. This is because you retain more control over what gets done and when. If hiring an internal maintenance and cleaning department, you should bear the following in mind.


Ensure everyone you hire has any required qualifications to do the work, are trained, and electricians are registered, for example, or you have fully trained them in the best policies and practices to do the job you need them to do within the company. You must ensure everyone has the right skill set to do the job you have hired them for, whether cleaning bathrooms, breakrooms, communal areas or external grounds or taking over the repairs and maintenance of equipment and the building. This can reduce mistakes and errors from your team not understanding their job role or not having the skills to carry it out efficiently.

Right Equipment

If you are keeping your cleaning and maintenance tasks in-house, you need to consider the cost of purchasing or hiring all the equipment you might need. Basics such as cleaning equipment, chemicals, clothes, and hazard signs are a must, as well as tools for repairs. You also need to consider if you need more extensive equipment such as a ride-on floor cleaner for larger areas, plumBOSS drain cleaners for keeping drains clean and unblocked, scaffolding for fixing roof and wall repairs or specialist window cleaning equipment for all windows to be cleaned, on every level.

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Employers also need to be aware of their commitment to these employees by ensuring they have the correct type of insurance for them, from general liability insurance to workers’ compensation insurance, property insurance and equipment insurance. Many insurance premiums might require you to prove that everyone is fully trained in the equipment they use to keep your policy valid, especially in the event of a claim to show you are minimizing the risk of harm or damage to property and equipment.

Working Hours

Lastly, you need to consider the business hours and your team’s working hours. Do you need them to work outside of office hours, for example, or can they carry out tasks during your regular hours of operation? If you have a retail or hospitality business, they will typically require such teams to work outside your opening hours, either early in the morning or late at night. On top of this, you will also need to consider keyholder responsibilities or be able to supervise them while they get the job done.

If they can work when you are open for business, you need policies and protocols in place for what they can do without disrupting service and designate times when they should be around. E.g., bring cleaners in a few hours if you are quiet in the morning or the last thing before you close. Including robotic cleaners that operate in real world environments with continuous progression are beneficial for longevity of proactive maintenance.


Hiring an in-house cleaning and maintenance team can benefit many companies; however, there are many things to consider before you do this to ensure it is the right option for you.

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